First Time Instructions

It is important to do some tests before your first visit to make sure that you have the best experience possible.  Here are the basic 7 steps (click to expand detail for each step):

Step 1: Use a computer or device with camera and microphone

Step 2 Run a pre-call test

Run a pre-call test at:

If you have problems you can view these articles for trouble shooting ideas.

Step 3 Visit our online website and enter therapists virtual waiting room

Navigate to your therapists virtual waiting room by clicking on his or her picture on our online counseling page

Step 4 Allow your browser to use your webcam and microphone.

Step 5 Type in your name and check in.

Step 6 Pay your copay, coinsurance, or self-pay

Payments can be made at

Step 7 Your therapist will start the call as soon as they are available.